I tried to buy a greenhouse heater from another retailer in the UK but encountered delivery problems so decided, as I live in France, to buy from a very classy website for a retailer based just north of Lille. More expensive but 'local'. I placed order, on line, paid through PayPal and awaited delivery. After 5 days - nothing. Telephoned and informed that delivery would be within 15 working days from placement of order. Tried to cancel but retailer refused saying they had had to order in this item. Waited for another two weeks - phoned - and was told the item had not arrived and they had no idea when it would do so. Requested money back and was told no problem. I then discovered Keen Gardener who were offering aforesaid heater for €50 less than the French retailer plus a bonus of a free commercial theremostat worth arounf €80. Delivery no problem, cheap and very fast. The item arrived in France in 3 days. I emailed French retailer to ask why money not put back into my PayPal account - told I would have to wait around four weeks for them to generate a cheque which would then be posted to me. So I have had around €270 of my money stuck with this completely useless French Company - parlonjardins.fr.
Anyone anywhere in Europe wanting brilliant, efficient, speedy service with the cheapest prices in the Eurozone - you know where to shop - Keen Gardener
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