Tom Hume´s profile

Reviews (1)

Awful Customer Service

Shocking. They claim any enquiries will be answered within 48 hrs. After my third enquiry, a week after my original enquiry, I received a completely unhelpful reply, telling me to call their number instead, which no doubt will cost.

My experience is obviously tiny and unimportant compared to those whose tickets are cancelled, replaced etc, but I think it's very symptomatic of how this company runs and treats its customers.


Tom Hume´s profile

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Tom Hume
Dinas Powys, United Kingdom