Marmar Ta´s profile

Reviews (1)

Missguided

YET AGAIN PROVED:THE WORST SERVICE OF ALL!!! never again!!! PEOPLE DO NOT BUY HERE!!!!

THIS WAS MY PREVIOUS REVIEW: " my 2 ordernumbers: 101880090 and 101871600

I live in the Netherlands and I will never order at this webshop again!!!!
I have ordered 2 times at missguided.com and my order came 1 MONTH too late. When I received the items I did not even want to look at it because I did not want the clothes anymore after waiting more than 1 month. I sent my 2 orders back and paid 20.80 euros for the return costs. That is 3 times the price of normal delivery. But that is okay. Then I received a e-mail that I needed to pay ₤14,79 for adjustment fee (postage cost???!) I order a lot from webshops around the world but I never needed to pay adjustment fee, if I paid my own return costs. I paid 150,50 euros for my 2 orders and I needed to pay almost 40 euro's back, why? because I wanted to return the clothes that where 1 month too late!!! the only thing this company does is giving 10% discount. They think that the 10% discount will satisfied the costumer. BUT 10% DISCOUNT DOES NOT MEAN THAT YOUR SERVICE IS GOOD!! YOU ARE AVOIDING THE PROBLEM INSTEAD OF FIXXING IT!!! I WILL NEVER BUY ANYTHING FROM THIS WEBSHOP AND I DO NOT RECOMMEND TO BUY HERE."

MISS SANA YOUR COMPANY TOLD ME THAT IF I COULD SEND MISSGUIDED A CLEAR PHOTO OF THE POSTAGE RECEIPT, THEY WILL HELP ME OUT. WELL GUESS WHAT THEY DID NOT!!!! I SENT TODAY MY 10TH EMAIL AND EVERYTIME THEY SAID SOMETHING ELSE. YOUR COMPANY IS A SCAM!! YOUR COMPANY RIPS PEOPLE OFF!!!

PEOPLE DO NOT BUY HERE CLOTHES IT'S THE WORST SERVICE EVER!!!

Alice Chen Hatcher found this review useful

30 April 2013

Reply from Missguided

Hi Marmar,

Please accept my apologies on the matters of your delivery and return. Can you kindly email me a clear image of your postage receipt showing the 20.80 euros that you paid and I will then look into this further for you.

Once again, I am extremely sorry about this matter and hope to hear from you soon.

Best wishes
Sana xx

Marmar Ta´s profile

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Marmar Ta
Reviewer
Female, 1929
Netherlands

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