Ordered a laptop for next day delivery - order went through, including additional delivery charge (and a further percentage of this delivery charge was added to the credit card surcharge).
Phoned the following day to enquire as to progress (as the "Track Order" function on their website does not work), to be told they were out of stock, but "hoped to get an order in today or tomorrow". No one had bothered to email or phone to inform me of this.
Nothing yet...Unprofessional and poorly-organised company.
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