They paid our congestions charge then added an additional £35 admin fee on top. We attempted to pay the charge but found out NetworkVehicles got there first (as they were sent the correspondence) and took the opportunity to slap an additional charge on top.
This is clearly a money making exercise for them banned for most financial institutions and banks yet still practiced by this company.
We asked them how can they justify such charge and why couldn't they just let us pay the congestion charge and all they did was repeat the same old rubbish about their terms and conditions.
The chances of accidentally driving through a small section of the congestion zone and being faced with this situation were almost 0 so it's not realistic to base our take up of their contract on this one small term tucked away in masses of text.
This practise should be banned and is totally unjust so be aware when dealing with such companies. Networkvehicles treat incidents like this as an opportunity to mug their clients.
Horrendous customer services, horrendous business practise so be warned.
Everything went smooth from start to finish, the sales guy was slightly annoying, he was here for 3 hours and said some worrying comments to my husband about women which was totally un related to the sale of the wardrobes and very sexist!
Delivery guys great, took care of our newly fitted oak stair case careful not to bump and damage anything, were in and out very quickly and very polite.
Fitter phil, very friendly, brilliant service , wardrobes and bed side cabinets look amazing, very clean worker keeps everything tidy, phil probably saved the review from being a 4!
Betta living found this review useful
I've been using Red23 for over 2 years and can't thank them enough for the excellent advice provided. At first I used them to solve minor ailments but as time went by I used more and more of their products.
Now their product range is an essential part of my healthy lifestyle and not only do I no longer have a single ailment to solve I've never felt healthier.
The product range and advice for me has been second to none.
Thank You Red23
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