zack´s profile

Reviews (1)


Good service, poor gift wrapping

My wife was delighted with her new uggs, and they arrived faster than expected well packaged.
Only problem is I payed extra got the gift wrapping service and it arrived looking like a child had done it, I had to remove the wrapping and redo it myself!!

25 March 2013

Reply from Rubbersole

Hello Zack,

I do apologise for this. I have taken a look in your customer account and refunded the gift wrapping charge.

The funds will be back onto the account that placed the order in the next 3-4 business days.

Kind Regards,
Katie, Rubbersole Customer Service

zack´s profile

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United Kingdom