Found the web site, called the number cos I like to speak to a human if possible, the man on the phone was so good at his job... Knowledgable, helpful but not pushy.
I was shopping around but after one local store and one call to Marks I placed the order.
The communication was first class, everything I was told was true, including the text and email the evening before delivery, and the call from the driver when he was about half hour away.
The driver was great, polite, helpful.....
Thanks again, spot on
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