Peter Kamaras´ profile

Reviews (1)

AirportRentals.com

At elast I had a car reserved though not for the same price.

I booked a Budget car, handled by Avis. Booking procedure was all right. When I arrived at the airport there were no cars available in the booked category H. Anyway I got something similar, probably even better so I can't complain- if.... Avis charged me a few Euro more dispite the printed reservation copy that showed the exact price. I said OK, it is more a principal question than about money, the difference was really small.
But when bringing back the car they charged me some 8-9 Euro for winter tires telling me that they are more expensive. I think this is absolutely not fair, you should know the exact price payable in advance and not be tricked afterwards.

27 March 2013

Reply from airportrentals.com

Hi Peter, Thanks for taking the time to review Airportrentals.com. You are correct that it isn't fair and we also believe that you should only pay the exact price that was agreed to. We would like to refund you the difference that you were charged and will be contacting the supplier to ensure this doesn't happen again in the future.
Kind regards
Chris Houston
Account Manager
Airportrentals.com

Peter Kamaras´ profile

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Peter Kamaras
Reviewer
United States

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