Kwame Mensah´s profile

Reviews (1)

Groupon UK


We booked a holiday through Groupon for our anniversary only to find out at the check in that the company Groupon used to make payments came up as "Fraudulent" and we were refused to board the plane! Groupon then refused to compensate use for their error and even accept any responsibility - it took use almost a month to get our money back. I WILL NEVER USE THEM AGAIN!!

14 May 2013

Reply from Groupon UK

Hi Kwame, we are very sorry to hear that this Groupon turned out to be a very horrible experience for you. Please email us at and we will do all we can to turn this situation around for you. Please put "Trustpilot" into the subject line. Once again we are sincerely sorry that this deal was not a good experience and thank you for your feedback as it is in integral part of our business and we continually seek to provide better suppliers and treat all our customers fairly. We look forward to hearing from you, thank you. Groupon UK.

Kwame Mensah´s profile

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Kwame Mensah
Melbourne, United Kingdom