Andrew Blatch´s profile

Reviews (1)

Transair Flight Equipment

No stock but stii taken money

I ordered 3 items from Transair, they had taken full payment for the goods but a few days later found out they had no stock of the Bose headset and deleivery would be at least 3 weeks. Why take my money knowing you have no stock ? Now ordered from <external link removed>.

28 March 2013

Reply from Transair Flight Equipment

Dear Mr Blatch,

Thank you for your review.

We are sorry that the headset was out of stock when you placed your order, however the other items that you had ordered were despatached to you. An email was then sent to you advising that the items in stock had been despatched and the headset would follow when it came into stock.

Although the payment for the items that were in stock was charged to your card, no payment was taken for the headset, as we only charge your credit/debit card, when the items are despatched.

Best Regards

Andrew Bacon
Customer services

Andrew Blatch´s profile

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Andrew Blatch
United Kingdom