Mrs Deborah Byram´s profile

Reviews (2)

PhysioRoom.com

Great product, poor delivery

Ordered the product on a Thursday and paid for next day delivery as I needed it urgently, but did not receive next day! Very frustrating, emailed as I could not find a phone number the excuse was "there was a computer fault and it was not dispatched" The delivery was rescheduled for the Monday but it did not arrive. I eventually found a number to call, after waiting some time to speak to someone they said the delivery company tried to deliver and took a photo as they could not gain access, they went to the wrong address. They arranged to re-deliver the following day and refund my next day postage. Received the next day, driver blamed the missed delivery on his sat nav! waiting for refund on postage. The product is great however and I would probably use again if needed.

17 June 2013

Reply from Physioroom

Hi Deborah,

So please the product was what you needed but please accept my apologies for the delay in delivery.

Regards
Sue
The Physioroom Team

IronmongeryDirect

Great products, super fast delivery, perfect,

Excellent range of products, fast delivery, perfect, thank you.

Mrs Deborah Byram´s profile

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Mrs Deborah Byram
Reviewer
United Kingdom

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