I ordered some Oakley sweatpant from the Danish site as a Christmas gift. On the day they should have arrived, UPS claimed the package arrived, but I never signed for it and was worried I would not have the Christmas gift one week befroe the hoilday.
I called Oakley, and they were most apologetic and sent another pair free of charge overnight delivery. They said we could figure out what to do with the other pair if they showed up at a later date. I was blown away! Thank you!!
After a wash, one of the snaps fell off. I wrote them again with pictures, and they sent a brand new pair and again apologized for the inconvenience. I was so impressed, I had to write a review. TP has given me the forum to do this!
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