Ian Stoter´s profile

Reviews (1)

TopCashBack

Good in parts, like the curate's egg

Cashback is good when it works, and the chance to convert cashback in to Tesco clubcard points is a bonus.
However, some companies may use cashback as a marketing ploy, with little intention of paying the promised reward. I refer in the main to Churchill Insurance, where the confirmed cashback of over £50, though listed as confirmed, has still not been paid after nearly 7 months. Needless to say, they will not be retaining my business when this year's car insurance expires.

25 March 2013

Reply from Topcashback

Hi Ian,

Thanks for taking the time to write a review.

We had an issue recently where we were unaware that members had to lodge a claim in order to validate their Churchill transactions. If you have not done this, can you submit a support ticket and we will be able to advise you further.

Best wishes,
John

Ian Stoter´s profile

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Ian Stoter
Reviewer
United Kingdom

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