Visited 2 Carpetright stores, 1 in Bicester, 1 in Oxford, with parents who wanted to buy 2 single ottoman storage beds. On both occasions staff were very helpful, attentive but not pushy. When one member of staff did not know answer to our question, he contacted department that did. When decision was made and we returned to purchase beds and headboards, service was efficient and friendly. Delivery was stated as being within 2 - 3 weeks. Parents were contacted and delivery date arranged, arrived on time, took old bed away and installed new ones with no issues. Parents very happy with purchase.
Always a bit wary of buying online from a "new" company but took the risk based on price of bed and review sites. Purchase was easy. Company contacted me to arrange a date for delivery and bed was delivered to schedule and to bedroom. Didn't have time to unpack as drivers wanted to get in their way but headboard and bed exactly what I ordered.
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