So my girlfriend ordered me chocolates for today, 12/11/2013 and i found that the truffles expired on the 31/08/2013. She got them custom made online on the 10/11/2013. This is disgusting service, she paid her hard earned money only to have expired chocolates delivered. They are not exactly the cheapest chocolates in the world and to be given out of date chocolates is disgusting. Not only is it a slap in the face to customers but it is a huge breach of food health and safety and i will be doing everything i can to get this sorted.
*UPDATE* It has been sorted, they said the old box was used by accident. I guess i wrote this more out of anger as my GF was very upset.... As it was solved quickly i can change the star rating. Lol
Awfuly awful service. I cannot begin to vent my anger about these people. All they do is lie and when you call back they pretend it never happened. Cannot believe i wasted £289 on these guys. I would have much rather paid £20 for a guy in a dodgy repair shop to fix it. Definitely have to expose these criminals.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.