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Reviews (1)

secret saver hotels - you don't get what you booked and you don't save

booked a secret saver hotel in Paris, 4 stars.
The hotel I got was more expensive than booked with the hotel, and its not a 4 star hotel. Expedia promises at least 40 % discount, when in fact it is more expensive!
Its a hotel that they can not sell by naming the hotel on their website, because it is not 4 star and has very bad reviews, even on their own website.
There customer service in India ist total useless, the hang up on you when you phone them, contact them an Facebook and they refer the complaint to India, who are absolutely useless.
Would never book again with Expedia.

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Bernd Borchert
London, United Kingdom