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Reviews (1)

Phones4u

When an O2 contract isn't an O2 contract

I rang Phones4U and asked what I thought was a simple question, do you do O2 contracts.  They answered yes, I didn't really have time to sign up on the phone so I figured I would just pop in store at the weekend.  (took me an age to get off the phone like but different story!)
I went in store and said I wanted an O2 contract with the iPhone5.  I was quickly told about the offers they had with Orange, I wasn't interested in that as I wanted the coverage O2 provide.  No O2 please, well how about Orange, O2?….. Orange? NO I WANT O2.
It turns out the reason they were being so evasive is because they only offer O2 SIM only contracts.  So the phone isn't subsidised.  Which no doubt means they dont get a nice sales commission, so they were pushing me towards a provider they did.  Pretty terrible service all round so left and went elsewhere!

Gemma Williams´ profile

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Gemma Williams
Reviewer
1982
United Kingdom

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