I made a payment for the full balance of my account using an offer on my credit card which was 0% for payments made before 31/12/13. I received a text on 06/01/14 prompting me for payment to be made yet I believed I'd already made full payment on line. There was nothing to let me know on the Very website that my payment had not completed successfully and I believed it had. The offer on my Credit Card has now expired and now I'm left with monthly payments to Very with the interest that goes with this. I'm not happy that the Very website did not inform me that payment from my card had not been accepted.
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