I won't bore you with details, but I was in a financial quagmire and felt like a failure because I had lost control. My bank was helpful for 27 years until I told them I was having financial difficulties their attitude was take more credit and when I refused they didn't want to know. Anyhow, what a refreshing change with Payplan from the initial contact to the final IVA sign off everyone was helpful and non-judgemental. It felt like they really wanted me to better my situation.
I can not stress enough if you are reading this and you are ignoring those envelopes coming through the letterbox because you know what they contain.
Payplan are there to help you if you want to help yourself!
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