Tracey´s profile

Reviews (1)

Wiggle.co.uk

A Bit Misleading...................

Website easy to use - but as my purchase turned out to be misleading.
Shoes stated in stock. Ordered - all good, only now they haven't actually got them in stock they are waiting from the supplier. Now on the website they state you have to wait up to one month for them let alone the time it takes to ship across the other side of the world. : (

26 March 2013

Reply from Wiggle

Hello Tracey, thank you for taking the time to write this review. I have looked in to your case and I can confirm that the shoes you ordered are not in stock in the size and colour option required.
I am terribly sorry for the confusion caused in this case because when searching for the shoes on site they do show availability. If you were to click on the product page and select the size and colour option it will show that the shoes are available to order and that stock is expected from our suppliers at the end of April.
I have found an alternative pair of shoes that you may be interested in which are in stock in your size:
http://www.wiggle.co.uk/saucony-excursion-tr-6-shoe-aw12/.
Once again, please accept my sincere apologies for the inconvenience that has been caused by this stock delay. If you would like to amend the order to an in stock alternative or discuss this issue further please reply to my email email from sales@wiggle.co.uk and we will happily assist.

Tracey´s profile

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Tracey
Reviewer
United Kingdom

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