The delivery system as stated on the Longacres website does not happen. The female member of staff at the Bagshot branch who I spoke to regarding my order was totally unprofessional, no compassion and a "don't care" attitude.
But 24hrs later and after further phone calls and emails the order arrived. But I did not order stress and further cost due to the late delivery.
On placing the order I realised had made a mistake with the address so I contacted the "online chat". It took 50 mins for the assistant to add one line and the name of the assistant is <private data removed>.
Once the flowers arrived the quality was very poor. The roses were starting to curl on the outer petals and for the cost was not value for money.
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