Our customers are our highest priority! and production targets means every thing to us. When we get a machine break down, we have to get it running again as fast as we can.
Obtaining continental machine parts usually means a long lead time. When I ordered a part and was originally told a three week wait, sadly this was unacceptable, but, I was able to talk to the company and arrange special delivery, which brought the three weeks down to three working days, great for us and great for our customer who now gets their order on time.
Payment was not a problem, I was able to pay by credit card over the telephone and invoices were sent by Email as promised well done everyone, thanks
I will be using your services again.
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