When things go wrong the least you can expect from a company is that they will do all they can to rectify this. Not with P2G. Though I had used them previously and had no need to contact their "customer service" team when I did, because a package was not delivered within the time frame for which I paid, I was met with a simple statement that there was nothing they were going to do about it.
I will avoid this company from now on. When things go wrong all I expect is that the problem is resolved quickly. Sadly P2G let me down seriously.
Not only did Digitalrev have the best price available on the camera I wanted (eos 7d) but their service was exemplary. I ordered the camera late Monday night, had an email the next morning confirming dispatch and the camera was in my hands by Thursday lunchtime! Throughout the whole process I was able to track the progress of the delivery using the DHL tracking site. I am amazed that DR can get a camera to me from Hong Kong in less time than it takes a shop not 20 miles away to get anything to me at all!
OK so the item is a 'grey' import but the DR warranty that is included seems pretty comprehensive and as what I've bought is a quality product I've got no qualms. The manual was in Japanese - no big deal as you can dl the manual from Canon and I prefer it on my iPad anyway! Also the battery pack has non UK connections but DR include an adaptor and the supply itself works across multiple voltage systems - all good!
I'd very happily recommend DigitalRev and will be back for more when I need the equipment.
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