My previous (excellent & economic) phone provider was purchased by PLUS.NET
In all the hype before transfer I was promised..Calls/Bills the same as or less than your current provider.
First bill is ~33% MORE (maybe this is 'less' in Yorkshire, but isn't where I live!
I agree with other correspondents, you CAN@T contact them via their web page, I've trying for the second time, maybe with the help of this I MIGHT get a response.
No email to contact, again Yourcalls.net HAD a contact email, but there again there was never any need to complain so they didn't have to hide away.
I'd thought of moving to PLUS.NET for Broadband as well when my current contract expires, but based on experiences to date I'd consider BT (heaven forbid) as a better prospect
Whilst writing this I note I've had an automated response from PLUS.NET this time to the enquiry, will keep you informed
The price was very good, about 60% of any of my Local Shops.
Paid for next day service, and SERVICE! is the correct term.
Regular updates of progress, expected time slot (which they fitted into well), even the name of the Driver.
Wish I had an reason to buy a second pump , just to check if it was half as good the second time around
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