Ordered a jacket with next day delivery, waited in all the next day for the delivery but it didn't arrive, later that evening I checked the online tracking and discovered it had been delivered to the Bristol sorting office, ( I live near Derby!!).
It was delivered finally the following day and yes you've guessed it we were out and a card was posted through our door saying we could collect the parcel the next day!.
Sent an Email to customer care complaining about the delivery and why it was sent by the Post Office which was never EVER going to be next day delivery by them and got NO reply, so much for priding yourselves on outstanding customer care!!!.
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