Miss Brianna ´s profile

Reviews (1)

boohoo.com

Unreliable and uncontactable but friendly once I got in contact

I was pretty disappointed with boohoo, after sending me the wrong items they wouldn't reply to any of my numerous (3or4) messages and emails. I took it through PayPal where they contacted boohoo in which they finally replied. They were very sorry and remorseful but for it to have gotten to this point was unacceptable. I will comment on their friendly service once we got in contact :)

27 March 2013

Reply from boohoo.com

Hi Brianna,

Thank you for taking the time to leave your feedback, and I am sorry to hear that you are unhappy with your Boohoo experience.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

I have sent you an email with further information regarding this to your email address registered to your Boohoo account.

Kind Regards,

Amy

Miss Brianna ´s profile

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Miss Brianna
Reviewer
United States

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