I don't usually write reviews unless the service was particularly awful or particularly good. This time it was first-class. Firstly, I didn't expect the item - a tent - to arrive so quickly, seeing as I ordered it on a Sunday. Therefore, I was quite surprised to come home from work on the Tuesday to find a note through the door saying it was with my neighbour. Secondly, I liked the fact that the deliverer took the initiative of leaving it with the neighbour rather than returning it to some depot where it might be quite hard to retrieve. I was sent an email saying it had been despatched but had not been online that day. Also, the goods matched the picture and description online, with the added bonus of very detailed instructions inside as to how to erect it. So many tents do not have this. All-round competence = one satisfied customer.
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