Robin Hind´s profile

Reviews (2)

Mr Memory

The most helpful company i have dealt with in a long time

I have relied on Mr Memory a few times before but when i typed in the model number of my partners laptop, Mr Memory failed me!!! it was about 11:30 at night so i sent an email off to them asking for more help, by 09:30 the next morning i had received an email back with a link to the right memory i needed, i clicked buy and it showed up and was fitted the next day, Top level service from a great company, well recommended by me!

31 May 2013

Reply from Mr Memory

Good Morning Robin,

I am happy that you received a quick response to your query.
Sorry to hear that you couldn't find your model on the site on this occasion, but thank you for bringing it to our attention so we can now add it.
Lovely to see you find us to provide a top level service and recommend us.

Best Regards
Laura Collier - General Manager

Scan Computers

Will never use again

Had some real issues with Scan, i have ordered in the past and not had a problem aside from their very long login procedure, however last Saturday i ordered £1400 worth of HDD's for a raid upgrade, i filled in the billing address and the delivery address and then took advantage of their 9 months interest free credit option.
They then insisted that it was impossible to send the items to the delivery address (work) but would have to send it to arrive on Tuesday morning at the invoice address (home) I explained that i would have to take a day off for this to happen but they said there was no alternative. so i took the day off and stayed at home but no hdds arrived their explaination was that there was a technical issue and that they would be delivered tomorrow, i said that there definately would not be anyone at the address so they are now refusing to send them until i can guarantee that there is someone in at the billing address.
This is so laughably backward but it makes me pretty angry too. so now i'm going to have to get my deposit back and get the Hdds from elsewhere. why would there be a delivery address option if they can't deliver to anywhere except the invoice address?

AVOID this company is my advice.

Robin Hind´s profile

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Robin Hind
Reviewer
1977
Broughton, United Kingdom

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