I have relied on Mr Memory a few times before but when i typed in the model number of my partners laptop, Mr Memory failed me!!! it was about 11:30 at night so i sent an email off to them asking for more help, by 09:30 the next morning i had received an email back with a link to the right memory i needed, i clicked buy and it showed up and was fitted the next day, Top level service from a great company, well recommended by me!
Had some real issues with Scan, i have ordered in the past and not had a problem aside from their very long login procedure, however last Saturday i ordered £1400 worth of HDD's for a raid upgrade, i filled in the billing address and the delivery address and then took advantage of their 9 months interest free credit option.
They then insisted that it was impossible to send the items to the delivery address (work) but would have to send it to arrive on Tuesday morning at the invoice address (home) I explained that i would have to take a day off for this to happen but they said there was no alternative. so i took the day off and stayed at home but no hdds arrived their explaination was that there was a technical issue and that they would be delivered tomorrow, i said that there definately would not be anyone at the address so they are now refusing to send them until i can guarantee that there is someone in at the billing address.
This is so laughably backward but it makes me pretty angry too. so now i'm going to have to get my deposit back and get the Hdds from elsewhere. why would there be a delivery address option if they can't deliver to anywhere except the invoice address?
AVOID this company is my advice.
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