Miss Chloe Leonard´s profile

Reviews (1)

boohoo.com

Poor quality.

I was very excited about using BooHoo.com for the first time as I had seen it advertised several times and something on the day I used it reminded me to check out the website. I was very impressed with the range of the clothes and how they looked on the website on my first visit. So I made quite a large order, finding it hard to narrow it down to the pieces I selected, I took time during this process. However, when I received the clothes and shoes I was completely disappointed, the quality was not as I had expected and they did not seem to appear as they did on the website. All of the leggings were so thin that the were see-through, as were several of the dresses I ordered;, the materials did not look like they did on the website and consequently the fit was very different to that as it appeared online. I was very underwhelmed. Consequently I returned majority of my order. The experience has really put me off from using the website/company again, especially for purchasing on full price items or when there is no promotion on. I only see myself using the website again once a year maximum if that, and I would only use it to purchase bandeaus which I use to sleep in, or just long casual body con dresses. Another thing I noticed was that the package I received my goods in, differed greatly from other stores that I have ordered things online from, but this was not a major concern of mine as I appreciated the low prices that I was paying.

hdfhd found this review useful

27 March 2013

Reply from boohoo.com

Hi Chloe,

Thank you for taking the time to leave your feedback, and I am sorry to hear that you are unhappy with the quality of your Boohoo items.

I can confirm I have passed on your comments to the relevant department which sources the clothing and this matter will investigated.

I have sent you an email with further information regarding this to your email address registered to your Boohoo account.

Kind Regards,

Amy

Miss Chloe Leonard´s profile

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Miss Chloe Leonard
Reviewer
United States

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