This company is an absolute joke - The sales staff are useless lazy arrogant bunch of shysters who can't be bothered answering the phone cos they know your call will eventually go through to a call centre, I was told by the a person who actually RANG ME to discuss my complaint that "the sales managers tell staff not to answer the the phone if there are customers in the shop" !!!!!!!!!???????? What a great customer relations policy. He promised me a return call from the complaints dept.- It's 48 hours waiting now. I hope I don't die before I get that call. After reading complaints here and on CPW's own website I am not even going to bother pursuing this complaint with this bunch of incompetent untrained, couldn't care less idiots.
So their complaints policy " I couldn't give a s**t." works !.
Obviously, more incompetent shambles - less pursued complaints !.
STEER CLEAR SAVE YOURSELF A LOAD OF HASSLE.
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