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Reviews (1)

Muscle Food -

Second purchase with broken packaging & missing items

This was my second purchase of the 20kg chicken deal & the second time the packaging around the chicken was broken, with chicken juice leaking into the bag & surrounding cardboard. The first time it was a pain in the ass, the second time we had chicken being thrown away just in case of contamination. Also the second purchase was delivered with missing items which was quickly resolved by your colleague. Unfortunately I don't think my misses will allow me to be a repeat customer again, it was hard enough to defend you the first time. Rgds, Rob.

01 April 2013

Reply from

Hi Robert,

Thanks for your review, I'm sorry to hear that you've had several problems with your packaging, I'll pass your feedback onto our packing team and hopefully some changes can be made to prevent this happening again in the future.I'm happy to hear that my colleague resolved the problem with the missing items, but sorry to hear that you'll having to now go elsewhere for your chicken.

Best Wishes,

Muscle Food

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Robert Brown
United Kingdom