I have now been without my steam generator iron for four weeks. In a busy working household of five, i relied heavily upon this piece of equipment. Despite still being under the two year warranty that came standard with the machine, i have contacted yourselves no less than seven times regarding this matter and to no avail. I have emailed you and got no response, then i tried the customer service number you provide which is an automated answering service which just refers you back to the email option. I am still left in limbo regarding this matter. How you can still be in business while not providing any customer service to your buyers is beyond me!!! I will be spreading the word regarding your company and recommending that people buy their good elsewhere. I would rather pay more for an item if i know i will get the sufficient customer service thats supposed to come with the unit!!!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.