When I heard that my favourite internet pharmacy was changing to this courier, I was very anxious - OK Royal Mail hadn't been great, but better the devil you know.... Then when I read reviews of DPD my heart sank further. Would I get my gifts at all, let alone for Xmas?! I need not have worried at all. That evening I got an email and text, saying my goods were desptached. Not sure of the sequence of things, I called next morning on the Customer Service line, and got through within a minute, spoke to a very nice man - Alex - who assured me that I would get a text when my parcel had left the depot. Text duly arrived with delivery time of 11.12-12.12. At 11.14 my parcel arrived. No hassle, all totally reliable. Was very very impressed and hope my second time will be as good. One small point to note, my driver came in a 'normal' car. I had waited outside as sometimes access to my flats is difficult if you've not ben been before, and was looking for a van. Only saying this so people know what to look out for. Thanks DPD. Highly recommended.
* Have now had my second delivery with DPD. As before, well-informed, totally on time (within 10 minutes of the start of the delivery slot!), same driver as before - Howels - was excellent, polite and courteous. Instead of having to wait in all day and make lots of calls chasing delivery as with other couriers, I could simply leave work for half an hour. Thanks DPD. As one other reviewer wrote, should be used as a model for other companies.
Cannot fault this service. Excellent value, both for goods and postage. Items arrived within 2 days, tracked and well packaged. Selection of items is also better than any other online pharmacy I have looked at. Dave the pharmacist is very quick to respond to any queries and is friendly and reliable - not like other companies where you feel a bit of a nuisance for enquiring :-). Thank you!
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