Michelle´s profile

Reviews (1)

ParcelHero.com

Bad...again

Second time in a row I have bad experience with this company. They're cheap and that's good but their "free £50 cover" is a joke.

I bought a vinyl player stand from ebay which was in perfect condition when purchased, packaged properly with "Fragile" tape all over it and it arrived in pieces- a wheel missing, wood cracked, drawer bent and broken. It was really sturdy which means that to get it in that state they really bashed it around with absolute no regard whatsoever, regardless the fragile sign all over it. They could have been kicking it around for the state it was in.

Of course as it's classified as "furniture" they won't do anything about it. I payed good money for the item which will now go to bin on top of the courier fee. Really sad.

Heroic indeed.

Michelle´s profile

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Michelle
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United States

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