Andy White´s profile

Reviews (1)

Cancelled Event could have been handled better

Our event (Quads and Clays) in Edinburgh was cancelled due to bad weather which is obviously out of the control of Chilli Sauce and it happens. But the day before the event didn't leave us much time to arrange anything else.

You would think that Chilli Sauce would try to arrange an alternative event. Maybe something indoors but we were told that we wouldn't get a refund until after the weekend. So we couldn't use the money for anything else.

We were told today that we won't see the refund for another 3-5 days because they have only just processed it 4 days after cancelling which means it will be around 12 days after the event thanks to the Easter holidays.

The staff were really nice but I think more could have been done to save our weekend.

Andy White´s profile

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Andy White
Male, 1977
Leicestershire, United Kingdom