Lou Lu´s profile

Reviews (1)

DPD UK

Useless

So we are waiting in yet again for a delivery after having to rearrange as the first time the door wasn't knocked on a card simply pushed through! Another day off work I've had to have and the parcel status is still at depot how can this be if its due today! Tried ringing getting no response emailed twice! Nothing! Now it's saying parcel delayed I hope they don't think they can fob me off with the bad weather excuse as there's no flipping bad weather here it's just cold! I've lost wages again and no doubt have to take another day off when the decide to give me whatever excuse it is they come up with! Shocking service wouldn't trust them emailed the sender to inform how totally useless dpd are and will be going on as many review sites I can find to warn others of this shoddy company! The item I'm waiting for is expensive or I'd tell them where they can shove there delivery and have it returned to sender

Raza Zeyaad found this review useful

28 March 2013

Reply from DPD UK

Hi Lou.

Sorry for any inconvenience that has been caused; it wasn't our intention :(

I see that the sender of the parcel has been in touch with us and has provided additional delivery details, which will hopefully make the process smoother.

The parcel is on one of our delivery vehicles, and should be with you between 13:16 and 14:16. Please email socialmedia@dpd.co.uk if you need any support.

Kind regards,

Bobby.

Lou Lu´s profile

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Lou Lu
Reviewer
1980
United Kingdom

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