I had problems with the first Hot Water Bottle I ordered and contacted Ray Gramhams about it.
My e mail was answered immediately with a very positive response.
The replacement Hot Water Bottle was delivered just six days later !
I made the original request more in hope than expectation ! and was very impressed, both by the speed of the whole transaction, and by the prompt and courteous service I have received from the firm.
A firm giving this level of excellent service deserves to do well.
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