Lady on the phone was v helpful,
item probably better than I expected for the money
Item arrived promptly with good prompts on text from courier company.
However my only issue is I asked the lady on the phone specifically if the item would fit through the letter box as it was for my boyfriends birthday the next day and I work too late to pick it up from the postal depot. However I was disappointed to receive the card through the door on his birthday saying the parcel had gone to the depot as it was too large for our standard size letterbox. I had ignored the texts about leaving it with a neighbour as I didn't think this necessary as you had told me it should easily fit through the letterbox.
Happy with item, just v disappointed not to have been able to give it to my boyfriend on his actual birthday and having to wait to pick it up.
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