I ordered a new spa pump to fit myself, however when I came to fit it I was faced with more pipes and wires than I knew what to do with. So I emailed the Hot Tub Barn in the evening to ask for any pointers they could give me. the next morning I was called by the staff and put onto a technical person who could talk me through the job. Given that I'd bought the pump to fit myself so that I didn't have to pay them to do the job, I thought it was exceptionally helpful to be given tips by someone who clearly know what I was trying to describe.
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