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Reviews (1)

PreciousLittleOne

Quick Dispatch

Purchased a baby bouncer (twice) had to return the first bouncer due to the restriction on the delivery option meaning i had to re-order and have it delivered elsewhere which caused me great inconvenience. Loved the product but unlikely to order again due to the delivery restrictions. Saying that, the delivery was quick and the dispatch was speedy, perhaps PreciousLittleOne could offer a selection of delivery options as their current carrier was extreamly unhelpful. This resulted in me having to pay delivery twice.

Lauren Shaw found this review useful

28 March 2013

Reply from PreciousLittleOne

Dear Alexander,

Thank you for your review.

We have investigated your complaint about the delivery of your first order, we received a request from you that you wanted to cancel the order therefore we arranged for this to be returned.

The City Link tracking indicates that they attempted to deliver your order but no one was home to accept the delivery which prompted the return. This order was refunded in full including the delivery charge. We offer our customers the option to deliver to an alternative delivery address at the point of ordering so this is made easier for delivery.

Kind regards
PreciousLittleOne

alexander Dunn´s profile

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alexander Dunn
Reviewer
United Kingdom

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