This company was the same price as another leading brand charged last year for the same holiday, that company wanted more money (and a 'plane change en route ) for next year, so in future it's this company for my annual trip!
Chris & Pat Brown.
I cannot begin to explain the inefficiency I experienced with your company, but in a few sentences:
I spoke to a very competent and capable lady when I first made the order, from there everything went downhill.
I was e mailed with FOUR confirmations about my order being collated, organised, loaded and despatched on Monday 18th March: when I rang to say that it hadn't arrived Ray in the despatch was mystified. I received an e mail THAT NIGHT to say the bath was OUT of STOCK. (One month after the order was placed), the same happened with the shower 24 hours later. Your company is a disgrace, and to date I have received no offer, at all, of compensation.
I have nothing further to add.
Caroline Mitchell found this review useful
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