Bought a Samsung s3 and once received changed my mind within 2 days.
Asked for a swap to an iPhone with vodafone. Phones4u said I had to send the Samsung back, cancel the contract and send out the iPhone with a new contract.
All well and good you may say - but what happens to my ported number?
I am then told I need a pay as you go phone and sim, to port the number to then port it back.
By the time I get the returns back, vodafone say that there would be a cancellation fee of £500!
Ended up being messed around at phones 4 u so turned up at their head office where they agreed an exchange.
A week later and I still have no iPhone.
Avoid phones 4 u at all costs.
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