Their much vaunted delivery service claimed to reliably predict delivery hour (20th March 10:27 t0 11.27). Nothing arrived, and I sent emails querying, but received no response. At 4pm I had to go out, but someone else was available, no delivery arrived.
The following day, with no explanation or apology, I received another email advising delivery 10:31 to 11:31 but this email was sent an hour earlier. What is the use of that?
The package did arrive in that period. This is no better than saying "Delivery in 3 to 4 days, at our discretion. Make your own arrangements" I also emailed Ocean Lighting, but similarly had no response.
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