My experience with customer services was very poor but I was given money off my treatment and vouchers to spend in store which made up for the problems I had.
The surgery itself and the surgeon and nurses who carried out the procedure were excellent as well as my follow up care. The results of my surgery have also been outstanding. I would definitely recommend Optical Express but I'd also like to see improvements with the customer services department which is very off putting when having such am important procedure done.
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