I ordered a pan from them on the 25 March , it never arrived, have chased my order three times and when they have eventually bother to reponded, it has always been the same respone expect delivery ' next week'. There is nothing pro-active about their customer service.
I requested the cancellation of my order last week and I have still not recieved any refund and have been forced to raised a claim/dispute with PayPal.
AVOID THIS COMPANY OR YOU WILL LOSE YOUR MONEY!
Very happy with the goods and service.
Initial query regarding a delayed transaction was responded to in a blasé fashion. Subsequent correspondence from the supposed 'customer service' team become more patronising and unhelpful with each contact. Transfer still not completed.
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