I will be diving in a remote area of N.W. Scotland over the Easter week-end and needed an additional O2 cyliner so I could take sufficient oxygen to fuel my rebreather for the whole week-end. I placed my order on Divers warehouse and as it was getting a little close to Easter I called to make sure the order would arrive on time. I talked to Hadrian in Customer Services. It turned out that DW didn't have the item in stock, but rather than spoil my weekend, Hadrian worked with AP Diving in Cornwall to get an O2 cylinder despatched and it arrived the next morning in time for me to get it filled. This is what I believe is excellent service. I sent a note to DW and Hadrian replied and said "He just got lucky with Fedex". Well, I believe you make your own luck and Hadrian did the business to get the delivery to me to save my trip. First class service Hadrian. Much appreciated!!
Very best regards,
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