I was a bit worried at first because I had never used any site like this before. The banks were not always helpful, gave you a bad rate and also charged you a heavy fee.
I did have a few hic ups with my transaction (from my bank and the internet) but the staff at transferwise was very helpful and polite and guided me through it.
The money transfer was then quick and easy and transferwise sent me emails frequently telling me what stage my transfer was at.
I will always use them now to transfer my money across the pond !
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