Derek Peters´ profile

Reviews (1)

PRC Direct

Good, but could be better.

I ordered a Samsung smart TV on line. I received a phone call the following day confirming the order and telling me delivery would be in 3 - 5 days. I then made sure someone was always at home, but heard absolutely nothing until I phoned on the fourth day to ask if they could give me any indication of when the delivery would take place. I was told that it was being dispatched that day and I would receive it the following day.

I think it would not be difficult for them to inform me by e-mail of dispatch instead of leaving me completely in the dark. Otherwise I have no complaints as the TV was delivered as stated and at a very fair price. Good service marred only by lack of communication.

Derek Peters´ profile

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Derek Peters
United Kingdom