Mrs Kate Fiddes´ profile

Reviews (1)

Rawk

High level of customer service ,perfect products with extremley fast dispatch.

I called at 4.30pm on a thursay afternoon for a birthday present for my daughter the next day. Tom was extemley helpful making me aware of all the new heeley range, sizes and availability. He confirmed that these would be here the next morning for her birthday.
The heeley's were delivered friday morning for her birthday !!! Perfect!!! However I had order wrong size . I called the next working day to arrange exchange sent them back. By the next working day my daughter was in the garden on her new heeleys. Extremley good communication via text and email . Letting me know that the that the order had been dispatched and the other shoes had been recieved. Highly recommended !!

17 April 2013

Reply from Rawk

Good morning Mrs Fiddes,

Thank you so much for the kind and generous review. This is Tom who you spoke with and your review really made my day :)

So glad the exchange arrived quickly and that your daughter was able to use her Heelys right away.

We all really hope she likes them!

With every best wish and many thanks again for the review,

Tom
Rawk.com

Mrs Kate Fiddes´ profile

profile image of Mrs Kate Fiddes
Mrs Kate Fiddes
Reviewer
United States

About