Colin Bacon, Swift Contracts´ profile

Reviews (3)

IronmongeryDirect

No fuss, no problems, just a solid service!

These guys really do, do what it says on the tin! The delivery service should be the envy of competitors everywhere. Order before 6, get it tomorrow. Nobody else gets near that. Prices are reasonable too.
Please remember how you became successful and KEEP DOING IT!!

JunkWize

Junkwize provide an efficient, helpful and friendly service and compete well.

Junkwize has to date provided us with a very efficient, very prompt service. I have used their service several times on our current project and I will use them again without hesitation.

Sarah Canway, Alessandro Maccioniand Mike Grindy found this review useful

Fastlec

Great price, fast service, delivery not quite what I was expecting.

I think you should get another courier. My delivery was not delivered as or when promised. The courier (seemingly) signed his gadget himself? Our package was found in the car park by the scheme manager, who kindly took it in for us. Frankly, it may as well have been left outside a supermarket!!! I will buy from you again if you have a different courier or a system which requires them to ask fir ID.

02 April 2013

Reply from Fastlec

Dear Mr. Bacon,

We are extremely sorry about the difficulties you experienced with your delivery from us and we are, as explained in separate our e-mail to you, taking this up with DPD as a matter of urgency. They have earned the reputation as market leader and take issues such as this very seriously, investigating in depth and taking action where necessary.

Drivers are required to confirm recipient ID and obtain a signature before leaving any parcel and they never have authority to leave a package in an open unsecured location. I must stress that this is not their usual practice and I am not aware of this ever having happened in the past.

We report all instances such as this immediately to DPD for a speedy investigation and resolution and this is also the case with your delivery.

We will update you of their findings as soon as their investigation is complete.

Regards

The Fastlec Team

Colin Bacon, Swift Contracts´ profile

profile image of Colin Bacon, Swift Contracts
Colin Bacon, Swift Contracts
Reviewer
United Kingdom

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